The Guardian accuracy, standards, errors, corrections and clarifications

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Friday, June 21, 2013 2:49 PM
To: Liz Forgan, Dame Commander of the Order of the British Empire, and chairwoman, Scott Trust [Guardian]; Corrections, The Guardian; Paul Mason, economics editor, Newsnight, BBC; Paul Mason, economics editor, Newsnight, BBC (address 2); Alan Rusbridger, editor, Guardian (media@guardian.co.uk)
Cc: Stephen Herzenberg, executive director, Keystone Research Center; Mark Price, labor economist, Keystone Research Center; Christopher Lilienthal, communications director, Keystone Research Center and Pennsylvania Budget and Policy Center; Robin Greene, chair and president, Keystone Research Center (via C. Lilienthal); Associated Press (info@ap.org); Eileen AJ Connelly, Associated Press; Gary Pruitt, president & CEO, Associated Press (via P. Colford); Mary Junck, Davenport, Iowa, chairman, Associated Press; Kathleen Carroll, senior vice president – executive editor, Associated Press; Kathleen Carroll, senior vice president – executive editor, Associated Press (2); Kathleen Carroll, senior vice president – executive editor, Associated Press (3); Laurie Kellman, reporter, Associated Press
Subject: RE: credit score, employers, Guardian, conflation II

Carelessly and irresponsibly, you published a story indicating that U.S. Senator Mitch McConnell (R-Ky.) is the majority leader of his legislative body, but you are mistaken.  Since his party is not the majority (and was not in 2012, the date of the story), it is impossible for him to be Majority Leader.  In fact, Senator McConnell has never been the majority leader.  The majority leader is (and was, in 2012) Senator Harry Reid (D-Nev.).

So, apparently, you do not know what you are doing (but I do not expect that from a Briton’s vantage point).  The inaccurate article states, “’The combination of these two proposals will provide sufficient resources to fund both,’ Reid said in his letter to House Speaker John Boehner and Senate Majority Leader Mitch McConnell.”

That is idiotic:  If what you maintain were true, it would mean that Senator Reid misattributed his own title—indeed, to his counterpart in the opposition party.  Correct that false report today, or produce the letter to which you refer.

The errant piece is titled, “Reid offers new plan on student loan deadlock,” is dated  June 7, 2012, and was written by Laurie Kellman.  The dateline is “Associated Press= WASHINGTON (AP)“ and the address is http://www.guardian.co.uk/world/feedarticle/10278519.

Also, with equal wanton disregard for the truth, you published inaccurate information about credit scores.  Employers do not use them.  I looked into it.  If you know of a case in which the Keystone Cracker Corporation queried the credit companies to cull job applicants with credit scores under 600, then let me know; you have failed to name even one company engaged in the practice you claim.

I don’t care if the uninformed columnist is an economist (or a pessimist, optimist, botanist, cyclist, meteorologist or a cellist)—he does not know what he is talking about and is flat-out wrong.  It told you about this 3 months ago, and I don’t like having to repeat myself—particularly when it comes to incompetent, irresponsible foreigners with hokey designations.  We threw you out 200 years ago; your digital attempt to get back in to make money is pathetic.

You and the Associated Press are out of control.  Wake up, and have your boy make a correction today, Lizzie.

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

[PREVIOUS CORRESPONDENCE]

ABC News inaccurate reports on U.S. history, credit scores

Giving an incorrect title to the majority leader of the U.S. Senate, ABC News stated, inaccurately (in its story’s first sentence, no less), “After Senate Republicans  last night blocked the $7 billion aid package for relief funding of the natural disasters that have swept the country this summer, Senate Minority Leader Harry Reid, D-Nev., announced today that he’d try again this afternoon.”

The item is a written piece dated September 13, 2011 on the blog known as The Note and titled “Senate to Give FEMA Funding Another Try.”

The television network company also reported, in error, that employers use credit scores.  That urban legend has serious consequences.

False information on government website

The efficacy of a social media message

Lena Taylor
Senator (D-Milwaukee), Wisconsin legislature

Employers do not use credit scores because they cannot even get them.

However, you wrote, “Approximately 40% of employers check credit scores when making hiring decisions.”

So, your information is false.  Who provided that statistic?

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

Wisconsin Capitol
Wisconsin Capitol
Wisconsin Capitol (aerial view)
Wisconsin Capitol (aerial view)

What lies beneath

A further test of the efficacy of a social media message

“Our house is on fire.” – Scott Pelly, anchor and managing editor, CBS Evening News

Sumner Redstone
KYW-TV, FCC License File Number: BLCDT-20090326ABH
CBS Broadcasting Inc.
National Amusements
Norwood, Massachusetts

You continue to misinform citizens, and I am not going to tolerate it.  Stop it today.

Beneath your website page, in the HTML (hypertext markup language) source code, you state:

<metaproperty=”og:description”content=”Whether you’re hoping to buy a new home, a new car or even find a new job – you’d better be sure your credit score is in good shape, it’s being used in more ways than you might think. “/>

So, when you replied, linking your social media message to that page, the unintended consequence was that you kept reporting false information.  The portion of your website that appears in the message summary is the (factually inaccurate) HTML metadata description above.

In your video report (in which the syndicated error and zombie myth lives on), your anchor said, “Whether you’re hoping to buy a new home, a new car or even find a new job – you’d better be sure that your credit score is in good shape.”

Employers do not use credit scores, and you should know it.  If you don’t know it, then you are out of control.

Who wrote the word job in that sentence?  I asked your reporter, “.@jimdonovancbs3@CBSPhilly, who told you that?” and he did not answer the question. The same report in Rhode Island is no coincidence.  The error has serious consequences for Pennsylvanians.

pennsylvania-rotunda
Pennsylvania Capitol Rotunda

And, what is this business about 30 percent?  Who said that that is “ideally” the right number to be under?

I didn’t write the book about credit scores; I wrote the website.

–
Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

PS No phone calls.

New America Foundation

The efficacy of a social media message

Hannah Emple, policy analyst, Asset Building Program
New America Foundation

See this message and your response at https://blog.creditscoring.com/?p=5089.

Among other mentions of credit scores on the same page, you wrote, “So if credit scores are error-prone and not a great measure of employability, what ARE they really showing?”

While that does not say, specifically, that employers use credit scores, previously, making your misunderstanding clear, you wrote, “Landlords, employers, utility providers, and others are using credit scores to make determinations about who is permitted to rent a home or who is hired.”

You also link to the New York Times May 11 story, “The Long Shadow of Bad Credit in a Job Search.”  In other recent items, the Times has it wrong, too.

Employers do not use credit scores.  But, if you have evidence (you would be the first), please substantiate your claim with it.  You’re not the first to make that error, and I predict that you won’t be the last.  Unfortunately, the myth is so deep and broad that it is now affecting laws.

How do you correct errors of fact that you have presented?

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
Page A2
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

Happy Birthday, Sandy Patterson

Today, May 18, is the birthday of the character Sandy Bigelow Patterson (played by Jason Bateman) in the motion picture “Identity Thief.”

With a play on words, the production notes say, “With everything to lose after his identity is stolen, he’ll find out how crazed you can get trying to settle a bad credit score.”

Indeed, on an already very bad day for Sandy, his boss at his new job adds to his troubles, saying to him: “Your credit score is 240.  A 240!  There are homeless people with better numbers than that.”

However, in the real world, employers cannot get credit scores.

The screenplay was written by Craig Mazin, who has not replied to a social media message.

Belief

[PREVIOUS MESSAGE]

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Saturday, May 18, 2013 10:01 AM
To: Rick Levinson, blogger, Ventured&Gained, Bloomberg News
Subject: RE: credit score, employers, belief

Now, your report says, “And employers are using your credit report (which contains a lot of the information used in generating the scores, according to myFico.com) in hiring decisions.”

You are not going to believe this.  Actually (according to myFICO), FICO scores do not consider “Any information not found in your credit report.”  So, where else do you believe the information comes from?

The article is titled, “What’s in a Credit Score? Few Know.” You are not one of the few.

And, you did not answer my questions.  Do so today.

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

Bloomberg News personal finance blog Ventured&Gained

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Friday, May 17, 2013 1:02 PM
To: Rick Levinson, blogger, Ventured&Gained, Bloomberg News
Cc: Meghan Womack, press contact, Bloomberg News
Subject: credit score, employers, edit it

See this message and your response at https://blog.creditscoring.com/?p=5070.

Employers do not use credit scores because they cannot even get them.  However, this week, in the ironically titled “What’s in a Credit Score? Few Know.,” you wrote, “And increasingly, employers are using the scores in hiring decisions.”

I solved that part of the puzzle 5 years ago.  Where have you been?  You also said, “Pretty scary when you consider that these scores help determine whether you’ll get a credit card what[SIC] you’ll pay for it.”

Use complete sentences.

In that publicity piece for VantageScore, you mocked citizens:  “There was one bright spot, however: Apparently folks have gotten the message that making loan payments on time helps raise your credit score. Ninety-four percent of quiz takers got that right.”

It’s no wonder we’re so misinformed.  In this case, since you have such broad influence, I’m ready to listen as you provide your source (or, what you thought was your source) for the mere notion that employers use credit scores, at all.  But it is the “increasingly” part that I’m most interested in.  Who did you get that little gem from?

Or did you just make it up?  I haven’t run across any reports of a New York Noodle Nook 900 credit score requirement to get a job there.  Have you?

The same misinformation that you just published (and its inevitable syndicated error) has serious, real, actual consequences for democracy.  So, stop clucking your tongue at we stupid Americans and respond.  Do so today.  And, make sure that you do not make seem like your error never happened.  What is your correction policy?

Employers do not use credit scores, and media have created a big mess.  You want a scoop?  There’s your big scoop.

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
Page A2
pagea2.com
PO Box 342
Dayton, Ohio  45409-0342

[NEXT MESSAGE]

Credit scores in popular culture, Identity Thief

The efficacy of a social media message

Craig Mazin, story, screenplay
Identity Thief
Sumner Redstone
CBS, National Amusements

Recently, in Philadelphia, CBS broadcast a report that stated, inaccurately, that employers use credit scores.  After I contacted CBS, the inaccurate information on the broadcaster’s website disappeared, with no acknowledgement of the error on the story’s website page.  The video is gone, too, but has found new life on yahoo.com.  The same day the CBS report appeared, an oddly similar story appeared in Providence on a Lin Television station.

The CBS report stated: “Whether you’re hoping to buy a new home, a new car or even find a new job, you’d better be sure that your credit score is in good shape,” and “Whether you like it or not, your credit score says a lot about you.  Companies use credit scores for everything from deciding how big a deposit to require for a cell phone contract to whether or not to hire you.  It’s based on the concept that how you’ve handled credit in the past indicates how reliable of a borrower—or employee, for that matter—you’ll be in the future.   The Consumer Financial Protection Bureau is offering… ”

The Lin report stated, “Whether you’re hoping to buy a new home, a new car or even find a new job, you’d better be sure your credit score is in good shape,” “Whether you like it or not, your credit score says a lot about you.  Companies use it for everything from deciding how big a deposit to require for a cell phone contract to whether or not to hire you.  It’s based on the concept that how you’ve handled credit in the past indicates how reliable of a borrower—or employee, for that matter—you’ll be in the future.  The Consumer Financial Protection Bureau is offering… ”

In 2012, a bill was introduced in the Pennsylvania legislature that stated

Section 5.4. Credit Report Requirement.—

(a) It shall be an unlawful discriminatory practice for any employer or any employer’s agent, representative or designee to require an employe[SIC] or prospective employe[SIC] to consent to the creation of a credit report that contains information about the employe’s[SIC] or prospective employe’s[SIC] credit score, credit account balances, payment history, savings or checking account balances or savings or checking account numbers as a condition of employment unless one of the following applies:

(1) Such report is substantially related to the employe’s[SIC] current or potential job.
(2) Such report is required by law.
(3) The position is with the Office of Attorney General, Pennsylvania State Police or other law enforcement agency.

(b) For the purposes of this section, “substantially related to the employe’s[SIC] current or potential job” means the information contained in the credit report is related to the position for which the employe[SIC] or prospective employe[SIC] who is the subject of the report is being evaluated because the position:

(1) is a managerial position which involves setting the direction or control of the business;
(2) involves access to customers’, employes'[SIC] or the employer’s personal or financial information other than information customarily provided in a retail transaction;
(3) involves a fiduciary responsibility to the employer, including, but not limited to, the authority to issue payments, transfer money or enter into contracts;
(4) requires access to confidential or proprietary information that derives value from secrecy and efforts are made to keep it secret; or
(5) involves regular access to cash totaling $10,000 or more during the work day.

So, while the consumer reporting agencies do not even provide scores for employment purposes (and they stated so five years ago), that proposal would have actually made it legal, expressly, in some instances, to do so.

In Connecticut, a bill became law with inaccurate testimony, so the myth has serious consequences.  Life imitated art after the release of your motion picture:  Colorado—the home of the protagonist in the movie—passed a similar measure.

Mr. Mazin, for the screenplay of the movie “Identity Thief,” who came up with the idea that an employer can obtain a citizen’s credit score?

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
Page A2
pagea2.com
PO Box 342
Dayton, Ohio  45409-0342


UPDATE 5/22/13

  1. Step One: Social media message (above)(fail)
  2. Step Two: Email (below)(to Hollywood!)

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Wednesday, May 22, 2013 4:02 PM
To: Craig Mazin, story, screenplay, Identity Thief
Subject: credit scores in popular culture, Identity Thief

Please respond to the social media message addressed to you dated May 10.

See https://twitter.com/creditscoring/status/332938037015216128.

By the way, did you notice the boom microphone at the top of the frame in the scene in Diana’s house?

—
Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

History lesson: Senate Majority Leader

Testing the efficacy of a social media message

WARNING: You won’t find this in The Fountainhead or the copy of the U.S. Constitution that you carry around in your pocket.

Another one of Rupert Murdoch’s silly websites is factually inaccurate again.

Greta Van Susteren (in her headline, no less) blares, “Look who is going to Capitol Hill — on an invitation from Senate Majority Leader Mitch McConnell!!”

!! (!)

Van Susteren has not replied.

As a voting citizen, you were involved in compiling a “Complete List of Majority and Minority Leaders (in fact that is exactly what it is called, and it is on your website).  You see?  He’s on the right (the losing side).

That is all elementary, but here is the big question:  Who wrote the headline, “Caught between a job and your credit score“?

Hey kids! One positive outcome of this ridiculousness, is identifying, perhaps, what very-well could be the perfect responsive web design page! Watch what happens when you squish your browser window (which is, apparently, the ultimate test of this fabulous, fundamental new standard)! Try it!