Wall Street Journal accuracy, errors and corrections


When a member of the UK parliament asked News Corporation chairman Rupert Murdoch if he was ultimately responsible for a fiasco, Murdoch replied, “Nope.” (37:36)


(Source – BBC News / bbc.co.uk – © 2011-2012 BBC)

[alternate video (43:11)]

After contact with creditscoring.com, Murdoch made corrections of documents on two of his websites.

However, a syndication of the same article by Yahoo! remains uncorrected.

News Corporation erroneous report infects Yahoo!

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Thursday, March 15, 2012 12:40 PM
To: Yahoo! Media Relations
Cc: Melissa Rudy; Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation; David Callaway, editor-in-chief, MarketWatch, Wall Street Journal, Dow Jones, News Corporation; Lex Fenwick, CEO, Dow Jones, News Corporation (via Bethany Sherman); Ashley Huston, senior director, Corporate Communications, Dow Jones & Company ; Corrections, Wall Street Journal, Dow Jones, News Corporation; Alan Murray, executive editor, WSJ.com, Wall Street Journal, Dow Jones, News Corporation; Sara Blask, manager, Corporate Communications, Wall Street Journal/Dow Jones, News Corporation; Rupert Murdoch, chairman and CEO, News Corporation (via Julie Henderson)
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction V, employers, Yahoo!

Scott Thompson, chief executive officer
Yahoo!

Since your chairman Roy Bostock is a lame duck, you get this message.  Please forward it to the board.

Your website states, erroneously: “Increasingly, your score can help you land, or lose out on, a job, an apartment or utilities.”

Employers do not use credit scores.

You have been screwed, and it is because of the incompetence at News Corporation.  This has been going on for almost ten days, and the problem still exists.  Don’t be a yahoo(!).


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

 

Rumor thread 1 – Rupert Murdoch (still) does not know how to use the internet

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Thursday, March 15, 2012 10:08 AM
To: Rupert Murdoch, chairman and CEO, News Corporation (via Julie Henderson)
Cc: Melissa Rudy; Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation; David Callaway, editor-in-chief, MarketWatch, Wall Street Journal, Dow Jones, News Corporation; Lex Fenwick, CEO, Dow Jones, News Corporation (via Bethany Sherman); Ashley Huston, senior director, Corporate Communications, Dow Jones & Company ; Corrections, Wall Street Journal, Dow Jones, News Corporation; Alan Murray, executive editor, WSJ.com, Wall Street Journal, Dow Jones, News Corporation; Sara Blask, manager, Corporate Communications, Wall Street Journal/Dow Jones, News Corporation
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction V, employers

Rupert Murdoch, chairman and chief executive officer
News Corporation

Neither you nor your reporter answered the questions I asked on June 21.

Didn’t you send out the memorandum I requested you send?

It appears that you did not because your material is still inaccurate.  On Yahoo!, a story with your brand MarketWatch on it still says, erroneously: “Increasingly, your score can help you land, or lose out on, a job, an apartment or utilities.”

If even ValueClick can elicit a correction on that website, then why don’t you?

What is the name of your contact at Yahoo!?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

[previous message]

 

Wall Street Journal furthers credit score urban legend

The sun never sets on the News Corporation empire.

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Wednesday, March 14, 2012 8:32 AM
To: Rupert Murdoch, chairman and CEO, News Corporation (via Julie Henderson)
Cc: Melissa Rudy; Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation; David Callaway, editor-in-chief, MarketWatch, Wall Street Journal, Dow Jones, News Corporation; Lex Fenwick, CEO, Dow Jones, News Corporation (via Bethany Sherman); Ashley Huston, senior director, Corporate Communications, Dow Jones & Company ; Corrections, Wall Street Journal, Dow Jones, News Corporation; Alan Murray, executive editor, WSJ.com, Wall Street Journal, Dow Jones, News Corporation
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction IV, employers

Rupert Murdoch, chairman and chief executive officer
News Corporation

This is not going well.

In one place you corrected a story to say

It’s taken into account when you buy a house, a car or insurance, and when you seek credit for a small business, try to rent an apartment or get utility service.

But in another, uncorrected version, you published

It’s taken into account when you buy a house, car or insurance, or when you seek credit for a small business. Increasingly, your score can help you land—or lose out on—a job, rent an apartment or sign up for utilities.

Employers do not use credit scores.

You are out of control.  Please send out a memorandum to all affiliates before this happens again.  What changes will you make to your correction policy to ensure that it does not?  Do you have a policy?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

 

 

From: Waters, Jennifer
Sent: Monday, March 05, 2012 6:54 PM
To: Callaway, David
Cc: greg@creditscoring.com; Henderson, Julie ( NewsCorp ); Melissa Rudy; Sherman, Bethany
Subject: Re: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction III, employers

Ok

Sent from my iPhone

On Mar 5, 2012, at 5:49 PM, “Callaway, David” wrote:

I’ll take a look at this….Jen, give me and Anne a ring tomorrow………dave

[previous email]

 

 

MarketWatch, Dow Jones, News Corporation reporting on credit scores and employers

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Monday, March 05, 2012 6:33 PM
To: Rupert Murdoch, chairman and CEO, News Corporation (via Julie Henderson)
Cc: Melissa Rudy; Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation; David Callaway, editor-in-chief, MarketWatch, Wall Street Journal, Dow Jones, News Corporation; Lex Fenwick, CEO, Dow Jones, News Corporation (via Bethany Sherman)
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction III, employers

You published:

Your credit score may be as important as your education and your job skills because it helps you navigate your lifestyle. It’s taken into account when you buy a house, a car or insurance, and when you seek credit for a small business. Increasingly, your score can help you land, or lose out on, a job, an apartment or utilities.

Employers do not use credit scores.

You quoted representatives from VantageScore, Credit.com and Experian.  Experian states: “Experian’s Employment Insight report includes similar information about loans and credit cards that is listed in the credit report. It does not include year of birth, spouse reference, account number or credit score, which are irrelevant to hiring decisions.”

Credit.com claims, “One of the most prevalent credit myths is that employers use credit scores as part of their pre-employment screening processes.”

VantageScore told me that “employers use credit reports and not credit scores.”

If you still believe that your publication is accurate, then who is your organization’s source regarding credit score use by employers?  And, this time, please be specific:  What is the name of one person who said that employers use credit scores?  If the source is a document, please identify it and quote it.

What is your correction policy?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

 

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Wednesday, June 22, 2011 10:15 AM
To: Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation
Cc: Melissa Rudy; Emily Glazer, reporter, Wall Street Journal, News Corporation; Teri Everett, senior vice president, Corporate Affairs & Communications, News Corporation
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction II

If

a + b + c + d + .30 + f = .30

then the sum of… [previous email]

 

The Wall Street Journal Sunday, Final response

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Thursday, December 08, 2011 3:25 PM
To: Alexa von Tobel, CEO & founder, LearnVest; Maria Lin, editor in chief, Learnvest, Inc.; Dani Dalesandro, Sunshine Sachs, press inquiries contact for LearnVest, Inc.
Cc: Ann Kaplan, chair of the board, LearnVest; Teri Everett, senior vice president, Corporate Affairs & Communications, News Corporation; Emily Glazer, reporter, Wall Street Journal, News Corporation
Subject: RE: credit score, utilization ratio, closing accounts, LearnVest, fabulous New York bunk

[FORWARD THIS MESSAGE TO LIBBY KANE]

Libby Kane, staff writer, LearnVest
740 Broadway, Suite 1002
New York, NY 10012

You wrote, “This ratio of how much credit you’re using to how much credit you could use accounts for about 30% of your credit score.”

That is a bunch of balderdash.

You also wrote, “When you close a card, you lose the credit history that went with it.”

That is pure poppycock.

Who are your sources?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

[MESSAGES BELOW, AND PRIOR EMAIL, WERE ATTACHED] 


From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Thursday, June 23, 2011 5:49 PM
To: Emily Glazer, reporter, Wall Street Journal
Cc: Ann Kaplan, chair of the board, LearnVest; Maria Lin, editor in chief, Learnvest, Inc.; Alexa von Tobel, CEO & founder, LearnVest; Melissa Rudy; Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation; John Ulzheimer, The Ulzheimer Group; Teri Everett, senior vice president, Corporate Affairs & Communications, News Corporation
Subject: RE: credit score, employers, Wall Street Journal, LearnVest II

What is your editor’s name?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342


From: Glazer, Emily
Sent: Thursday, June 23, 2011 4:59 PM
To: ‘greg@creditscoring.com’
Subject: Final response

Hi Greg,

I spoke with my editor and there will be no correction as I have confirmation from my source (who has also emailed you) about the accuracy of the information in the article. I believe I wrote this back to you, as did Alexa and people from LearnVest.

Thank you,

Emily

Emily Glazer | The Wall Street Journal Sunday
[address]
[phone] | [email address] | @emilyglazerwsj

The Wall Street Journal Sunday teams leading metropolitan newspapers with The Wall Street Journal in an authoritative and useful package of original investment news, personal-finance articles and career advice. (For recent stories check out: wsj.com/Sunday)


From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Friday, June 10, 2011 12:51 PM
To: Alexa von Tobel, CEO & founder, LearnVest
Cc: Ann Kaplan, chair of the board, LearnVest; Maria Lin, editor in chief, Learnvest, Inc.; Emily Glazer, reporter, Wall Street Journal
Subject: RE: credit score, employers, Wall Street Journal, LearnVest II

When do you return?


[PRIOR EMAIL

 

Bankrate and Fox Business spread urban legend that employers use credit scores

Contact with London, New York, North Palm Beach and Austin

Also, see: 

  • CreditCards.com:
    • Employers may look at your credit score when you’re applying for a job, and landlords look at it for prospective renters,” he (Scott Crawford, CEO and co-founder of DebtGoal.com) says.”
    • “The general statement won’t affect your FICO credit score, but employers can’t look at your FICO score anyway, says Larry Lambeth, president of Employment Screening Services, a company that provides pre-employment screenings for more than 6,000 companies in the United States and abroad.”
    • “Credit scores, on the other hand, shouldn’t ever be viewed by employers.”
  • Bankrate.com:
    • “Credit reports and credit scores show up in the background checks employers increasingly order at the time of hire or promotion.”
    • “Contrary to popular belief, employers can only see your credit report, not your credit score.”
    • “Watch this video from Creditscoring.com to see how widespread this falsehood is.”

 

From: Greg Fisher
Sent: Monday, October 24, 2011 12:53 AM
To: Ben Harding, press contact, Apax Partners; Peter C. Morse, chairman, Bankrate, Inc.; Thomas R. Evans, president & CEO, Bankrate, Inc.; Editors, CreditCards.com
Cc: Jodi Helmer, writer, CreditCards.com; Teri Everett, senior vice president, Corporate Affairs & Communications, News Corporation
Subject: credit score, employers, urban myth, Fox Business, CreditCards.com, 2011-10-17

You published, “For one thing, even if you’re not looking at your score, your prospective employer may.”

The consumer reporting agencies all state that they do not provide credit scores for employment purposes.  Even your own website, Bankrate.com, states, “’There’s a misconception that scores are used, and scores are not used,’ says Steven R. Katz, spokesman for Chicago-based agency TransUnion.”

Will you make a correction?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

Fox corrects, then repeats, credit score employers myth

In November, Adam Levin, chairman and co-founder of Credit.com and former director of the New Jersey Division of Consumer Affairs appeared on something from the Fox Business Network called FBN Live.  

Levin said, “Employers are not allowed–nor do they–look at credit scores; that’s an urban myth.” (37:00)

Interviewer Tracy Byrnes responds: “Wait! Can you say that again? So, in theory, your employer is not supposed to look at your score?”

Levin explains that credit reports for employment purposes do not even contain credit scores.

However, the title of the web page for the video is “Don’t Let Your Credit Score Hurt Your Job Hunt – We take a look at how a bad credit score could hurt your job prospects.”

And, last month, in a conversation about about money and human emotion, the Fox Business host had this exchange with an author and “CERTIFIED FINANCIAL PLANNER™ professional” who has a “passion for helping people”* (1:45):

GUEST:  It’s a stressful time.

HOST: Well, especially because, now, you know, you go for a new job and your new employer’s looking at your credit score. 

GUEST: Yes!

HOST:  It’s everywhere.

GUEST:  Agh! 

HOST: Right?

GUEST: It’s true.  It’s true.

The web page for that video is titled, “Emotions Behind Our Financial Decisions – Financial advisor and author Karen Lee offers insight into understanding the emotions behind our financial decisions.”

But another unfortunate action brings the circus full-circle.  Even Credit.com states: “Your credit score is a determining factor in your mortgage and auto loan terms, credit card rates and insurance premiums. Some employers and landlords also take your score into consideration.”

*see all the clichés: “passion,” “helping people,” etc.

credit score, employers, CardRatings.com, NSADAQ, Fox Business, 2011-06-03

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Tuesday, June 21, 2011 12:43 PM
To: Melissa Rudy
Subject: credit score, employers, CardRatings.com, NSADAQ, Fox Business, 2011-06-03

See this message and your response at https://blog.creditscoring.com/?p=2198 and https://blog.creditscoring.com/?tag=trope-do-you-know-your-credit-score.  

You wrote:

Despite how easy it has become to receive copies of credit histories and credit ratings, most people remain ignorant of their FICO scores – and of how they affect the ability to secure a mortgage, open a credit card account, or even, in some cases, land a good job… The basic credit report that can be requested by mail for free shows your credit history and current debt. Although it enables you to catch any inaccuracies that may have been reported by a lender or to spot incidences of identity theft, it won’t include your credit score – the number that lenders, insurance agencies, landlords, cell phone companies, and even employers use to determine whether you are a reliable or risky prospect.

You said it twice.

Who is your source regarding credit score use by employers?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

credit score, utilization ratio, MarketWatch, Wall Street Journal, News Corporation

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Tuesday, June 21, 2011 12:09 AM
To: Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation
Subject: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation

 See this message and your response at https://blog.creditscoring.com/?p=2190, https://blog.creditscoring.com/?tag=wall-street-journal, and https://blog.creditscoring.com/?tag=news-corporation.

You wrote, “It’s a fussier method than that, but your utilization rate is worth some 30% of your score.”

Who is your source for the worth of the utilization rate?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

UPDATE, 6/21/2011

From: Waters, Jennifer 
Sent: Tuesday, June 21, 2011 12:21 AM
To: ‘greg@creditscoring.com’
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation

Experian and TransUnion and FICO.

From: Greg Fisher
Sent: Tuesday, June 21, 2011 12:59 AM
To: Waters, Jennifer
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction

Fair Isaac indicates that the proportion of credit lines used is only one of six items in an entire category which comprises 30%, “Amounts Owed.”

When will you make a correction?

Where do Experian and TransUnion make the statements you refer to?


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342

UPDATE, 6/22/2011
Social media

From: Greg Fisher [mailto:greg@creditscoring.com]
Sent: Wednesday, June 22, 2011 10:15 AM
To: Jennifer Waters, columnist, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation
Cc: Melissa Rudy; Emily Glazer, reporter, Wall Street Journal, News Corporation; Teri Everett, senior vice president, Corporate Affairs & Communications, News Corporation
Subject: RE: credit score, utilization ratio, Consumer Confidential, MarketWatch, Wall Street Journal, News Corporation, correction II

If

a + b + c + d + .30 + f = .30

then the sum of

a, b, c, d, and f must be zero.

But that must not be true since Fair Isaac said, for instance, regarding the 4th item in the category, “Your FICO Score considers the number of accounts you have with balances” (also, see Equifax, 1997).  Are we both talking about the same Fair Isaac?

What is your equation?

Also, could you find somebody to clean up the page titled, “One in Six Employers Looking At Your Credit Report, Study Finds”?  On the menu bar in Internet Explorer, click on View, then Source (Ctrl+U in Firefox and Chrome) to see the page’s HTML source code.  It still says, “Many employers are checking job candidates’ credit scores, but how big of a factor are credit scores in a company’s eventual decision to hire?”

And, another thing:  Please have Rupert Murdoch review the page titled, “How to Score a Free Credit Score.”  It says that employers use credit scores, and that is a myth.

And, one more thing:  Have Mr. Murdoch review the page titled, “Protect Credit Score.”  It has been a month.

See an example of an honorable correction by Gannett on its page titled, “Our view: Credit reports stacked against consumers.”


Greg Fisher
The Credit Scoring Site
creditscoring.com
PO Box 342
Dayton, Ohio  45409-0342